CIBER Federal has been providing mission critical support and services to the Federal Government for the past 15 years, earning a reputation for quality and customer satisfaction in everything we do. We leverage the strength of the entire CIBER corporation to successfully accomplish program goals and objectives. We focus on listening to our customers so that we provide solutions that achieve the highest levels of customer satisfaction. Our process-driven approaches and attention to detail results in the highest quality of service delivery. Combined – our size, customer focus, and quality in action – results in helping our federal government clients achieve their missions, whether to attain a stronger national defense or improve service to the citizen.
A Mid-Size Company with In-Depth Resources
CIBER Federal occupies an important niche in the Federal marketplace. We are big enough to successfully perform on large, complex programs, yet small enough to be both quick and responsive to customer needs. With reachback to the resources of a billion dollar company, we have proven our capability to respond nimbly and with agility. Unlike many of our larger competitors, every contract, large and small, is of tremendous importance. We recognize that every program is critical to our customer and that means it is critical to us. That’s why every program or project we undertake receives the focused attention of both our delivery and management teams.
Customer Focus
For CIBER Federal, customer focus means that we are organized by the customers we serve. Each business unit provides the full set of CIBER capabilities to customers with common missions, goals and requirements. The synergy this creates makes our capabilities more relevant and allows for the targeted application of lessons learned. This focus on the customer results in clients who value our people and the services we provide
CIBER Federal focuses on achieving success in all we do. We hear what our customers are telling us, and translate their requirements into high-performance programs. This is true whether we are meeting customer needs through specialized staffing requirements, performing customized training support, providing routine business services, performing call center operations, testing complex software or running customer IT operations.
A Commitment to Quality
CIBER Federal’s employees become members of the customer’s team and invest themselves in the mission. This results in high quality work that is valued by our customers. CIBER Federal addresses each customer’s needs with the right blend of industry standard approaches – CMMI, ISO, ITIL, PMI– and customized support to meet unique requirements. We are in the process of implementing Lean Six Sigma, setting our sites on even higher standards of quality.
Our emphasis on quality, operational successes and satisfied customers results in outstanding past performance references and capabilities we need to succeed in the federal market place. We continue to expand our credentials and certifications.
To find out more about CIBER Federal and how we can support your needs, contact our Business Development office at (800)486-5201.
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